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Measuring Operational Success

Reporting Capabilities
Paragon has always measured it success based on the clinical success of the patients we treat, and on the operational success of the customers we serve.

We measure operational success in a number of ways:

Paragon’s CarePoint provides a multitude of data including: Med A Mgmt Report, Med B Caps Report, Income Operating Statement, Clinical Trend Analysis and Patient Outcomes Analysis. Access to this data allows us to generate monthly, quarterly, and annual operations reports for facilities.

Our Area Manager meets monthly with each Administrator to analyze our success relative to clinical, operational, and budgetary goals. For multiple facility contracts, at least on a yearly basis, our Area Manager and VP of Operations also meet with key corporate executives to conduct this same analysis.

Our philosophy is quite simple –

  • Daily practice management by the on-site Program Director
  • Ongoing contact by the Area Manager, in addition to monthly visits
  • Regular executive meetings

With all of the above supported by:

  • Same day responses to phone calls and e-mails from Paragon Area Managers and Home Office
  • Alignment with each facility’s goals  
  • Excellent communication RE: Regulatory and Reimbursement Changes, and other critical rehab industry news

Mission

Management

Measuring Operational Success